The 3 reasons why professionals shouldn’t ignore social media.

As a business we use a range of different social media tools to get our content out to our readers.

We use an online tool called Buffer. You can connect this to all of your social media websites (Twitter, Facebook, LinkedIn ect…_ the each morning your top up x amount of posts which can be anything you like and buffer will send these out throughout the day. Therefore it automates the posts you want to put onto your social media sites.

We also use Hootsuite, which is an online social media management system where you can access your multiple social networking accounts from one web-based dashboard. From here you can see what people are saying and help you to respond instantly, you can also automate comments and links to be posted on each social network that it is connected to.

The social networking sites that I have connected with these accounts are Twitter and LinkedIn. You can follow or connect with Chris on these sites by clicking the links below;

Twitter: www.twitter.com/@ChrisDaems

LinkedIn: uk.linkedin.com/pub/chris-daems/17/305/191

Below you will find the script that I used for the presentation video at the top of this page.

Hi. My names Chris Daems and what I’d like to do today is talk about using social media not from a position of a social media expert, or from the perspective of a big corporate, but from the perspective of a financial planner and small business owner and some of the things I’ve learned about using social media to attract new clients, build professional relationships but also connect with people I can learn from.

So there’s three things I want to get three things from this presentation…

Firstly, I want you to know that social media can be beneficial for your business.

Secondly, I want you to feel that you need to explore the opportunity this medium gives you to explore your business further.

And

Thirdly, I want you take some of the things we talk about and give you some clear action you can take in order to make these tools work for your business.

Would that be useful?

But before we do that let’s cover the reasons why financial advisers and professionals say they don’t use social media.

Firstly many say it’s pointless when actually the power of social media if used correctly is incredibly powerful.

Secondly, many say they don’t know what to do. However I’m sure the other people will give you plenty of guidance on how to make use of some of the tools available to use social media effectively. However the one thing I’d suggest is that it is way easier than you think.

And

Thirdly many say they haven’t got the time to work with social media. This is a fair comment however I subscribe to the argument that actually using social media as effectively as possible is the most efficient use of your time. I’ll be telling you why a bit later on…

Now let’s talk about the reasons to use social media

Firstly whilst social media is a great way to get your message out….it’s also a great way to learn. There’s some people I’ve connected with on social media who have changed the way I market and communicate my business, given me the opportunity to improve some of my business practices as well as pointing me in the direction of some fantastic resources.

So, although social media is really useful for communicating your message it’s also great to build relationships, learn from others and collaborate.

You wouldn’t have heard me say this 4 years ago….but people I’ve met at events, connected with online are now professional partners of mine.

Secondly let’s talk about influence. Firstly, let me check how many of you have read this book?

I firmly believe that this book is a must read for anyone running a business.

The reason for this is that it talks about a number of things you can do which improve your influence within a particular profession or market.

Caldini’s book talks about a number of things you can show by using social media really effectively…

You can show your authority by publishing articles which show you’re the expert in your field.

You can show how reliable and consistent you are by doing this regularly.

You can build relationships where most of your audience like you by showing a bit of what makes you, you.

Which leads me onto my next point…

I want my business to be a magnet

Once your business is a magnet it enables you to attract clients as opposed to having to go out and search for them.

What I want in my business is both my corporate and private clients to find me, contact me (either through a professional introduction or directly) and ask to work with me.

I also want to be able to start to show my clients even before we’ve ever met that we’re the business they want to deal with.

The fact that we now attract clients and don’t go out looking for them gives us an advantage when we’re talking about how we work, how we’re paid and whether they want to work with us as they’ve usually quite close to deciding that they want to work with us before we’ve even sat down.

It also enables to attract journalists which allow us to increase our profile and other professionals we can partner with.

Now financial planners and professionals use social media in loads of different ways….

However I firmly believe that the key to getting authority and helping people understand enough to like you and to show that you’re consistent enough to be trusted is to deliver content.

I was having a chat with my 10 year old daughter and her mate the other day and talking about the power of delivering content online….

When I was growing up….advertising on the telly, or on radio, or even in their local paper cost money.

Now we’ve all got access to our own TV station (via Youtube), or Radio station (via podcasts) or Newspapers (by the ability to write blogs).

And I was getting really excited about the potential that provides…

“Yeah Dad” she said “I know. That’s normal.”

The reason is that she lives in a world where that’s how she gets her content. But she’s not alone…It’s rare that I buy newspapers as I rely on the web. I listen to a lot of radio but mainly online….and all the telly I watch is on demand.

and if our clients aren’t doing it now (and I know that many of mine are) they’ll be doing it more in the future.

Since I’ve started to do this (and we’ve produced video and audio content too) I’ve found I writing is the medium that works for me.

However regardless of what medium you choose there’s a few things which are really important….

Tell Stories. If you just try to dump facts when you create content it’s unlikely you’re going to get traction. However if you tell stories that engage your audience you’re more likely to get success…

Use your own ideas to create unique content…My blog entries are unique. I’ve recently managed to include Greek and Chinese philosophy, Social Psychology and Investment Theory  all the way to Barry Manilow, The 80’s show “The A Team” and the Delorean from Back to the Future.

Now I’m not suggesting your content should include any of that….but it will get an audience if you make it unique enough for people to come back time and time again, even if it’s just to see what you’re going to write about next.

Also, and this is something which is really important (which actually I need to do more of) is ask questions of your audience.

When you write an article, or produce a video or podcast make sure there’s some sort of call to action at the end….

That might just be for the reader to ask themselves a particular question although sometimes it might be to get in touch with a query….but try to use a call to action whenever appropriate.

So…how has taking this approach worked for me…

So, when I first started the business we built a portfolio of clients through traditional networking.

A few days every week I was attending networking events. But I was finding that although I was building some decent connections. A lot of the time, people were so busy worrying about their own pitch, or eating their breakfast, or chatting that they weren’t listening.

So one day, I thought that there might be a better way to do this and I started to write content for the business and spread it out over the web.

Now because of that we started get an audience, all of who were taken the time to read our content.

However I nearly gave up as the audience we had I could count on one hand!

But I persevered and carried on writing and we started to see the audience build from a handful to tens to hundreds until finally we now have thousands of people visiting our sites regularly every month, regularly appearances in the press and both corporate and individual clients us working to work with us.

So we know that social media if used correctly can be an incredibly powerful tool for our business.

Thanks for listening any questions.

Daisy Wheels, the “defender of the truth” and the wonder of technology.

I remember it like it was yesterday…

Walking hand in hand with my Dad.

The tube ride to Tottenham Court Road.

The buzz of looking around the shops at the “latest gadgets”..

..and, after our purchase, trying to get this heavy, awkward box back on the tube both tired, frustrated and simultaneously excited.

Ready to get this new kit home to try it out.

After getting it home and opening the box both my dad and I we’re aghast with the technological wonder in front of us. The amazement of the number of moving parts. The anticipation of seeing it in action.

I wanted to set it up immediately, but it was late and I remember my Dad telling me we’d wait until the morning.

By the time I’d awoke my Dad had already started working on the set up. Two hours later he was still working on putting all the required pieces in place. An hour after that it was nearly finished.

Then and only then we both stepped back and looked at what was now a masterpiece of computer engineering…

A daisy wheel printer.

not sure what that is? Let me explain…

The daisy wheel printer was effectively a typewriter (with the “daisy wheel” printing out a document letter by letter).

What did you say….you’re not sure what a typewriter is? erm, read this

The printer in question, especially in comparison with modern printers, had it’s issues!

It was so slow to print you could have written a letter using parchment, ink and a feather (and delivered it, by hand) in half the time.

It was so unreliable we used to put wagers on how many documents it would fail to complete before going wrong. I’d usually bet in low single figures. I was normally right.

and

It was nosier than the ‘test room’ at a pneumatic drill convention.

What was strange was despite it’s uselessness we loved it…

…however we didn’t need it.

My Dad at the time worked in the dock.

He didn’t need an industrially size, increasingly temperamental and impossibly loud printer in the house to write the odd letter.

Then one day he had an idea…

I’ll start a newsletter.

I’ll just use it to distribute it to friends and family for a chuckle…

and I’ll call it the “Defender of the Truth”.

So, every now and then, he published his newsletter. On the industrial sized printer I never really understood the need for us to have.

It’s interesting how circular life is sometimes.

It’s been a quarter of a century (or possibly a couple of years more) since we had the old clunky daisywheel printer, with my dad printing his own newsletter and now…

I find myself telling stories, sharing ideas and hopefully informing and sharing what I’ve learned in my own digital newsletter through the medium of the blog.

However instead of distributing to a handful of people my stories, my (sometimes questionable) insight and what I’ve learned gets published for the world to see and although most people “the world” aren’t interested, we’re always happy when (and more increasingly recently) people let me know they get value from reading our stuff.

We get a decent readership on our various sites of a few thousand visitors a month and emails, tweets and those messages of encouragement provides me with the nudge to continue.

I was excitedly talking to my daughter Charlotte the other day about the ability today to have your own TV show via you tube, or your own radio station, or your own newspaper (or newsletter) through blogging….things that were impossible when I was a kid.

“Yep Dad” she said “That’s standard”

For her she hadn’t know any different.

Her frame of reference was informed by never the experience of looking back to the days of industrial sized printers and handing out a handful of newsletters to having the opportunity to share stories with thousands, and potentially millions.

The idea of the fact that the internet has potentially allowed us to tell our stories to the world, although not new, still continues to excite me today.

But it also makes me wonder. What will technology look like in 30 years time? Will Charlotte have the same conversation with her kids?

It was the daisy wheel printer for me….it was the power of the internet for her…what will is be for my grandchildren?

I suppose only time will tell.

What do you think?

Monopolies, Learning and the power of great collaboration.

I’ve had the chance in my life, but especially over the last few years, to meet some great people.

People I’ve laughed with. People I now consider friends….

and

People I’ve learned loads from.

From great people working across a range of industries each with decades of expertise, entrepreneurs who are innovating by pushing the boundaries of the status quo in a bunch of different sectors and educators who are helping the younger generations with the foundations of knowledge.

I’m constantly surprised about where good ideas come from…

But this raises a question…

Does any generation have a monopoly on great ideas?

I firmly believe (and I’m sure most of you agree) the answer to the question is a firm no!

Many of you would (hopefully) agree and freely admit we would benefit from an injection of fresh ideas, new concepts and innovative ways of looking at our business.

However many of us don’t actively seek to engage with the people who have these ideas!

The reasons why we don’t do this will be unique from business owner to business owner however I often wonder how many business lose out (including ours) due to not being open enough to actively seek the people who can provide these ideas.

Interestingly I’m often surprised about where those ideas come from…

The power of the web has democratised ideas and given us access to a fantastic amount of knowledge from a wide range of thought leaders.

Sometimes these lessons come from far closer to home…like the lessons I’ve learned on how to communicate about money from my daughter (you can listen to these lessons here and here)

and

Sometimes opportunities come up which allow all of us to gain a fresh perspective on our businesses…

Over the next few months I’m going to be working with the London campus of the French higher education institution INSEEC.

Within the London campus the team at INSEEC work with a number of french students who, after starting their education in France are over in the UK to broaden their experience.

INSEEC have students who are studying for careers in many diverse sectors.

These include healthcare, scientific research and the commercialisation of wine and spirits (through the brilliantly titled Bordeaux international wine institute!)

Also, and more pertinent to my business they have ‘schools’ which focus on finance and marketing.

I see some huge benefits in collaboration with academic institutions.

It allows us to provide some relevant real life business experience to students but also allows us to benefit from some fresh ideas and loads of intellectual capital from some great young people.

I mentioned (very recently in this article) that I’m a firm believer in collaboration for the greater societal or commercial good.

Have you looked at whether this form of collaboration could work for you?

For more information on Group INSEEC (and in particular their London venue) you can visit their website, the facebook page of INSEEC London or follow them on Twitter

If you’d like to speak to INSEEC about taking on one of their students for a 4 week unpaid internship in July you can contact them directly by emailling london@inseec.com.

My useless pager, Luddites and why I can’t see a technological ‘down side’

When I was eighteen (or possibly nineteen), having just started full time work I found myself with a bit more money in my pocket than usual.

Being young, naive and foolish (I’m still 2 of the 3 of these!) I made a purchase which even now I look back on and laugh…

I bought myself a pager.

Mobiles at the time (1995 or 1996….I can’t remember) were clunky and expensive. In the main we all stayed connected by payphones, or phones in our homes or places of work.  Email was around but I didn’t use it much (even at work they only had an internal messaging system), I lived with my mum at the time and we didn’t have an internet connection.

At the time of buying it, I thought the pager was really cutting edge….but quickly realised it wasn’t!

Firstly for anyone to leave me a message they had to call a massively expensive premium rate number, annotate their message to a real life person and a few minutes later a message came through.

Secondly, to contact the person who had ‘paged’ me I had to find a phone (either a payphone or one at home or in the office). This defeated the point of having a device which allowed me to communicate ‘on the go’ as the communication would only ever be one way!

Thirdly, in the time I used the page actively (I reckon it was about 9 months) only a handful of people got in touch. Mostly it was just my mum letting me know my dinner was ready!

I thought the pager was cutting edge at the time when in actual fact it was already being superseded by a technology which was on the route to change the way we communicate.

Since then the mobile phone has changed from a simple communication device to an all singing, all dancing way to keep yourself entertained, in touch and informed.

Through your mobile you can teach yourself a foreign language, speak to your mates in America, or Japan, or  Australia and ‘do’ your banking.

Broadly speaking (and ignoring my misguided pager experience) technology makes our lives easier…

Even so many people see technology as a threat. This feeling isn’t new…the most famous example of humans being threatened by technology comes from the 19th century.

However, as much as I try I can’t see technology as a threat.

I see it as an opportunity, especially as a way to help more people on a larger scale get their financial affairs on the right track and moving more people towards financial independence.

That’s got to be a good thing….right?

Saying that I do understand that for many individuals who act as an intermediary between humans and the technology available to invest, protect and plan their financial futures they might be concerned about becoming obsolete.

However a quick glance at the numbers tell a different story.

The latest population estimation in the UK is 63.7 million (according to the office of national statistics)

The total number of financial advisers and planners are 32,700 (according to a FCA estimation back in August 2013).

This means that to fully service the entire UK population each financial adviser would need to look after nearly 2000 clients each.

Even if you assume only 30% of the population need (or might even want) a form of financial planning or advice that would mean that each individual would need to look after 600 clients.

Most financial planners and advisers would openly admit that providing a human ‘personal’ level of service to 600 people is impossible..

The financial technology doubters argue that many people won’t feel comfortable engaging with their money directly, or using online technology may have a point.

But like many arguments in this way the question isn’t whether people will or won’t (as some will and some won’t)…

The question is…

Will enough people be comfortable working with online financial tools or engaging directly without the use an adviser?

We already know that enough people are comfortable working directly using technology. This has been proven by a bunch of different businesses but by one in particular who have built an enviable model based on direct communication, and in more recent years self selection using technology backed up by ‘real people’…

Hargreaves Landsdown.

The other reposte against technology when it comes to financial planning is the “Human emotion” argument.

I agree that we’re a million miles away from an online experience being able to be as empathetic, as understanding, as engaging as sitting face to face with a real person.

However with the fact that the number of people with hopes dreams and aspirations wanting to plan for their financial futures hugely outstripping the number of real people available to do the job…surely technology could do great things to help everyone!

It could help the financial planners and advisory firms who are struggling to affordable and profitably help the clients in the early stages of their journey to financial security.

It could help the businesses who, due to automatic enrolment, have employees who for the first time are engaged in longer term savings habits and needs support.

and

It helps the individuals who for the first time will get the guidance, support and advice they really need.

Over the last few years we’ve seen a few online systems designed to help us invest directly (and making this process easier to understand).

We’ve also seen online systems which help us plan for our financial futures.

We just haven’t seen one which engages enough of us to provide sufficient ‘critical mass’ to make it sufficiently mainstream.

Maybe the solution isn’t direct to consumer but a solution designed to help the clients of financial planners and advisers where they are unable to continue to practically afford to provide a service anymore…

or

Maybe the solutions is direct but uses all the tools that modern technology companies use to draw people into their worlds (including making the tools more like games and making their use far more social).

Maybe it’s a combination of the two.

I’m not sure what the eventual solution will be…however one thing is true.

Technology has enabled us (up to this point) to help more people take ownership of their financial lives and like my pager was replaced by my mobile and then by my smartphone…

….I don’t reckon this is a trend which is going to change anytime soon.

Google, Idealistic and why I try to be more like Spiderman and less like “The Hulk”

Thanks to Google Analytics….I know a lot about you!

Not you specifically (that would just be weird!).

However I can tell a lot about the people who read this blog. This includes the amount of people who visit (which I’m always pleasantly surprised about!), how long they stay and where they are based in the world.

I’ve have visitors from this site from 67 countries (and counting) but the majority of our visitors (and not surprisingly) are from the UK and the USA (73% just in case you wanted to know!) with the lions share of the rest from other Western democratic countries.

Therefore I feel pretty confident in saying one clear thing about you….

You are one of the luckiest people who has ever lived on the planet!

You may think this is a pretty bold claim however I know this is true.

Let me explain why…

You are living in a time where technology has provided you with a wealth of information, access to a wide range of intellectual perspectives and answers to many of your challenges within minutes.

You live in a world where the opportunity to travel, explore and experience has never been easier. A world where you can connect to millions of different people from across the globe. A world where if you want to tell stories, build influence or enterprise, or just build relationships it’s never been easier.

and

It’s really likely if you’re reading this that you’re are living in a part of the world here you have economic and financial opportunities people in other less developed countries would do anything for, the freedom to fully express you’re opinion regardless of what you believe and the chance to fall in love with whoever you want to of sex, race or religion.

Now I might sound idealistic but I’m not naive!

We’ve all got challenges.

Challenges which annoy or anger.

Challenges which might seem insurmountable.

Challenges where we need to cope with frustration. Pain. Loss.

However most of our challenges and problems are very distinctly first world.

I know for a fact that the following is true…

I’d rather be living in 2013 than Victorian Times, Roman Times or the Dark Ages.

I’d rather be living in a world where I’ve got the opportunity to travel anywhere in the world within a day.

I’d rather be living in a free relatively liberal western democracy than a dictatorship where the freedom to speak, to act, to be is severely restricted.

How about you?

I fully appreciate that you can view the modern, liberal world in a bunch of ways…

You can take the perspective of the Hulk (or my two year old daughter, Sophie who is firmly

entrenched in the terrible bit of that particular age) who thinks that the answer is to rebel against the things you don’t like, or to smash stuff up (metaphorically or physically) even though life could be worse. You could have been a rubbish superhero like The Doorman or Arm Fall off boy (who are both real…look them up!) but even though you’ve got it relatively good you still rally against the world.

However I prefer to take the lead from Spider Man. Imperfect. Has the ability to laugh at himself. But understands something fundamental…

With great power (or in our cases opportunity) comes great responsibility.

A responsibility to be positive.

A responsibility to be good.

and

A responsibility to work hard to make the best of yourself purely because you’re lucky enough to have opportunities other people don’t.

So,

Call me Naive,

Call me Idealistic,

Call me whatever you want….Just don’t call me “The Hulk”

A Love Letter, An artistic comparison and the absurdity of the ‘violent game’ debate

It started two white rectangles and a small white square on a black screen.

It quickly moved to Robots on spaceships, Things on Springs, Jesters in dangerous castles and Impossible Missions.

The next step was as a Ninja, a Football manager, a football player, a “Rocket Ranger” and a wisecracking, sword fighting, puzzle solving wanna be pirate.

It started when I was a kid and I’ve loved video and computer games ever since!

Nowadays I find myself with less time playing games. However I still finding myself on booting up my PS3 or PC to save (or dominate) worlds, to wander the streets of a living breathing city or to take part in a spectacular adventure.

Games have certainly changed. From the two white rectangles and one white square to living breathing works of art which rival anything that the highest regarded artists, writers and filmmakers have ever produced.

Is it a step too far to compare games with other forms of art. I don’t believe so…

If you think that games can’t be as visually stunning as a van gogh, monet or Renoit you probably haven’t wandered around castles in ICO, or stood in the shadow of the Colossus, or climbed to the top of the mountain in Skyrim.

If you think that games haven’t got the ability to tell moving compelling epic stories which would rival Shakespeare, or Vonnegut, or Tolstoy  probably hasn’t explored the underwater world of rapture in Bioshock, or dominated worlds in Civilization, or have plotted against the Borgias and wandered the streets of 16th century Rome in Assassin’s Creed Brotherhood.

If you think that games wouldn’t even touch the best of David Lynch, or Martin Scorsese or Danny Boyle probably hasn’t played the brilliantly funny, compelling and addictive Portal 2 or stealthily creeped through any of the Metal Gear Solid series.

 

Or played any one of the recent Grand Theft Auto Games.

There’s been a lot of controversy around the recent release of Grand Theft Auto V. The fact that the game contains a violent storyline seems to have reignited the debate about how games impact behaviour.

Recent articles have seemed to imply that Aaron Alexis (the shooter in the Washington navy yard massacre) played computer games and this could have contributed to him committing these crimes.

Whilst the reasons behind this tragedy should be understood and explored and measures should be put in place to ensure that it shouldn’t happen again. However to blame computer games seems like a total red herring which clouds the debate and takes the focus away from the real conversation…

I know it’s controversial…but how about this. If a gun crime occurs why not examine the effectiveness of current gun law? If there’s an indication that the  shooter suffered from mental health issues why not examine how society and government treats individuals with these issues?

There were also a story which talked about an incident where in the UK an individual was stabbed and mugged in the early hours of the morning. During the mugging they took his watch, mobile phone and the copy of grand theft auto 5 he’d just bought.  The headline:-

Grand Theft Auto V: Stab Victim’s Game Stolen

Really? Come on! If you or I feel that this street crime is a genuine problem let’s have a debate about that. If you or I feel that stabbing is an issue let’s talk about that specifically.

However to pretend that Games are responsible for stabbing or mugging or shootings is as tenuous as link as you can get.

Just because the victims watch and mobile was stolen should there be a call to ban watches? or mobile phones?

No…that would be ridiculous!

File:Giotto-innocents.jpgThe strange thing to me is that we don’t seem to have this sort of debate about other forms of art. We’d never blame Shakespeares Romeo and Juliet for an increase in teenage suicides, or Reservoir Dogs for an increase in store robberies. We wouldn’t blame Peter Paul Rubens (the artist of massacre of the innocents) for an event involving mass murder.

Maybe the key factor is time. The same debate occurred a few years ago with ‘video nasties’ and it’s impact on society and whilst you don’t hear much of this debate anymore perhaps we just need to accept that there are individuals who need to blame videos, games, books or paintings on larger societal problems. I’m not sure.

Also, I’m pretty sure that the makes and publishers of GTA V either are not particular concerned (or welcome the debate) about this issue. It’s likely that GTA V will be the biggest selling game in history and those who are vocal on this debate will only increase the number of copies sold.

What I am sure of is that video games aren’t responsible for street crime or mass murder. If we get over this issue maybe we can have a debate about finding real solutions to these important issues.

However this is just my opinion. What do you think?

Peppa Pig, effective communication and a question of technology.

I’m a proud member of a few ‘clubs’.  Whilst we could talk about being a member of the ‘watched over 50 episodes of Peppa Pig’ club (I’ve got a toddler daughter – don’t judge me!) or my memberships to various business clubs I want to share we with you an experience I had yesterday due to the fact  that I’m a member of the Institute of Financial planning.

One of the reasons I’m proud to be a member of the the Institute of Financial Planning is the fact that my fellow members tend to be highly professional, intelligent and committed to moving our profession forward.

Another reason I’m a member of the IFP is the opportunity to meet with these people on a regular basis (through the branch meetings the IFP run) and listen to expert speakers who provide fresh ideas I often find I can use to develop my business.

At the event last night the speaker in question was Miti Ampona.  Miti’s a communication specialist who encourages the business she works with to put down the smartphone, stop sending emails and examine the power of conversation.

I absolutely agree with Miti on this.  There’s nothing better in business than having the opportunity meeting someone face to face for a chat.  As humans we are social animals and the power of engaging ‘eyeball to eyeball’ (as Miti very eloquently puts it) will always be powerful.

However there is something that Miti and I disagree about.

Miti seems to believe that we have moved towards an environment where technology is now a barrier to powerful effective face to face communication.

I believe that technology has fundamentally changed the way we communicate, but not in a negative way.  I believe that technology is, on the whole, a positive force and can (and should) be used as an opportunity for us to connect in a way you never could have done before.

I also believe that you can build meaningful relationships online and continue to build these relationships offline in time.

It also allows us to stay in touch with our friends, families and business connections better than ever before.

Now, I appreciate that it’s frustrating if you’re trying to have a face to face conversation and someone feels that their smartphone is more important than the individual standing in front of them!

I’ve been in situations where you are trying to talk to someone and they are more obsessed with their latest app.  It’s pretty annoying!

However if you replace looking at their smartphone with, for example, looking at their watch, looking at the floor or looking around the room for someone else to talk to….it’s soon pretty clear that it’s not the technology which gets in the way.  It’s the attitude of the individual you talk to!

Another point worth making is that the way we communicate has changed and will continue to do so.

It’s understandable that Miti would want to remove the potential barrier technology puts up and try to move back to a time where all conversations were ‘eyeball to eyeball’.

However I’d suggest that instead of trying to fight the tide of technology a more interesting approach is to use the tools available to enable (as opposed to disable).  Instead of trying to fight the tide, why not use the power of technology to support the goal of more powerful and effective communication.

I was lucky enough to have the opportunity to talk to Miti after her presentation and found that although we disagreed on this specific point we also had a lot in common.  I really liked her approach and agree the fact that we should share more, talk more and love more.

However I think that technology can help us do that….what do you think?